Welcome to WoodRiver Energy!
Thank you for choosing WoodRiver for your energy needs! We value your business and look forward to a long-term relationship serving you.
We have included helpful information to make the transition to WoodRiver as simple as possible. Below you will find contact information for our Customer Care and Accounting teams, instructions to set up your portal account, a downloadable W9 form, and how to enroll in automatic payments.
We have included helpful information to make the transition to WoodRiver as simple as possible. Below you will find contact information for our Customer Care and Accounting teams, instructions to set up your portal account, a downloadable W9 form, and how to enroll in automatic payments.
Contact Information:
WoodRiver Energy W9 Form:
DownloadPayment Information:
Please Remit Checks To:
WoodRiver Energy LLC
PO Box 732686
Dallas, TX 75373-2686
WoodRiver Energy LLC
PO Box 732686
Dallas, TX 75373-2686
Wire Instructions
WoodRiver Energy LLC
JPM Chase
ABA: 021000021
Acct: 639976898
WoodRiver Energy LLC
JPM Chase
ABA: 021000021
Acct: 639976898
Auto Monthly ACH Payments & One-Time ACH Payments
You can set up recurring automatic ACH payments and one-time ACH and credit card payments within your portal. Please see instructions below.
You can set up recurring automatic ACH payments and one-time ACH and credit card payments within your portal. Please see instructions below.
Setting Up Your Portal Account:
1. To set up your portal account, go to www.woodriverenergy.com
2. Select ‘Login’ at the upper righthand side of the page.
3. If you forgot your password or were never sent one - Click on ‘Forgot Password’.
4. Enter your email associated with WoodRiver Energy.
5. Check your email for instructions. PLEASE CHECK YOUR SPAM/JUNK.
6. In the email click on 'Click Here’.
7. Change your password and click ‘Reset Password’.
8. Success, click ‘Back to Customer Portal’.
9. Login with your email and new password.
View Step-by-step Instructions2. Select ‘Login’ at the upper righthand side of the page.
3. If you forgot your password or were never sent one - Click on ‘Forgot Password’.
4. Enter your email associated with WoodRiver Energy.
5. Check your email for instructions. PLEASE CHECK YOUR SPAM/JUNK.
6. In the email click on 'Click Here’.
7. Change your password and click ‘Reset Password’.
8. Success, click ‘Back to Customer Portal’.
9. Login with your email and new password.
Questions
If you encounter problems setting up or accessing your account, please contact our Customer Care Team at customercare@woodriverenergy.com
or 888-510-9315.
or 888-510-9315.
Enrolling in Automatic Payments:
You can eliminate late fees and the hassle of remembering to pay your bill each month by enrolling in our auto-payment program. To enroll in automatic payments, follow the instructions below.
1. Set up your account using the instructions above.
2. Go to www.woodriverenergy.com
3. Select ‘Login’ at the upper righthand side of the page.
4. Login with your login information.
5. Click on 'My Account' in the menu bar.
6. Click on the 'Billing' tab.
7. Click on the button 'Auto Pay with ACH'.
8. Enter your information.
9. Click on 'Enroll in ACH Auto Pay'.
View Step-by-step Instructions1. Set up your account using the instructions above.
2. Go to www.woodriverenergy.com
3. Select ‘Login’ at the upper righthand side of the page.
4. Login with your login information.
5. Click on 'My Account' in the menu bar.
6. Click on the 'Billing' tab.
7. Click on the button 'Auto Pay with ACH'.
8. Enter your information.
9. Click on 'Enroll in ACH Auto Pay'.
Making a One-Time ACH/Bank Payment
1. Set up your account using the instructions above
2. Go to www.woodriverenergy.com
3. Select ‘Login’ at the upper righthand side of the page
4. Login to your WoodRiver Energy account
5. Click on ‘My Account’ in the menu bar
6. Click the ‘Billing’ tab
7. Select ‘One-time Payment’
8. Select 'One-Time ACH Payment'
9. Enter the amount you’d like to pay
10. Enter your bank account number and routing number
11. Check box authorizing WoodRiver Energy to use this payment method
12. Select the 'Make One-Time ACH Payment' button
13. You will be notified by email once your payment is successfully received
2. Go to www.woodriverenergy.com
3. Select ‘Login’ at the upper righthand side of the page
4. Login to your WoodRiver Energy account
5. Click on ‘My Account’ in the menu bar
6. Click the ‘Billing’ tab
7. Select ‘One-time Payment’
8. Select 'One-Time ACH Payment'
9. Enter the amount you’d like to pay
10. Enter your bank account number and routing number
11. Check box authorizing WoodRiver Energy to use this payment method
12. Select the 'Make One-Time ACH Payment' button
13. You will be notified by email once your payment is successfully received
Making a One-Time Credit Card Payment
1. Set up your account using the instructions above
2. Go to www.woodriverenergy.com
3. Select 'Login' at the upper right-hand side of the page
4. Login to your WoodRiver Energy account
5. Click on ‘My Account’ in the menu bar
6. Click the ‘Billing’ tab
7. Select ‘One-time Payment’
NEW PROMPT 8. Select 'One- time Credit Card Payment'
9. Click the 'Pay with Stripe' button to be forwarded to the Stripe's website.
10. On Stripe's website, please enter your credit card information
10. Enter your information
11. Select Pay
12. Stripe will notify you by email once your payment is successfully received
2. Go to www.woodriverenergy.com
3. Select 'Login' at the upper right-hand side of the page
4. Login to your WoodRiver Energy account
5. Click on ‘My Account’ in the menu bar
6. Click the ‘Billing’ tab
7. Select ‘One-time Payment’
NEW PROMPT 8. Select 'One- time Credit Card Payment'
9. Click the 'Pay with Stripe' button to be forwarded to the Stripe's website.
10. On Stripe's website, please enter your credit card information
10. Enter your information
11. Select Pay
12. Stripe will notify you by email once your payment is successfully received
WoodRiver Energy focuses on providing cost-effective energy solutions that help commercial, industrial, and agriculture customers manage their energy usage, provide budget protection, and control energy costs.
©2025 WoodRiver Energy, LLC.