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Welcome to WoodRiver Energy!

Thank you for choosing WoodRiver for your energy needs! We value your business and look forward to a long-term relationship serving you.  

We have included helpful information to make the transition to WoodRiver as simple as possible. Below you will find contact information for our Customer Care and Accounting teams, instructions to set up your portal account, download our W9 form, and enroll in automatic payments.  

Contact Information:

Customer Care
customercare@woodriverenergy.com
888-510-9315 Option 3
Accounts Receivable
AR@woodriverenergy.com
888-510-9315 Option 4
Accounts Payable
AP@woodriverenergy.com
888-510-9315 Option 4  

WoodRiver Energy W9 Form:

Download

Setting Up Your Portal Account:

1. To set up your portal account, go to www.woodriverenergy.com
2. Select ‘Login’ at the upper righthand side of the page.
3. Click on ‘Forgot Password’.
4. Enter your email associated with WoodRiver Energy.
5. Check your email for instructions. PLEASE CHECK YOUR SPAM/JUNK.
6. In the email click on“click here’.
7. Change your password and click ‘reset password’.
8. Success, click ‘Back to Customer Portal’.
9. Login with your email and new password. 
View Step-by-step Instructions

Questions

If you encounter problems setting up or accessing your account, please contact our Customer Care Team at customercare@woodriverenergy.com
or 888-510-9315.

Enrolling in Automatic Payments

You can eliminate late fees and the hassle of remembering to pay your bill each month by enrolling in our auto-payment program. To enroll in automatic payments, follow the instructions below.

1. Set up your account using the instructions above.
2. Go to www.woodriverenergy.com
3. Select ‘Login’ at the upper righthand side of the page.
4. Login with your login information.
5. Click on 'my account' in the menu bar.
6. Click on the 'billing' tab.
7. Click on the button 'Auto Pay with ACH'.
8. Enter in your information.
9. Click on 'Enroll in ACH Auto Pay'.
WoodRiver Energy focuses on providing cost-effective energy solutions that help commercial, industrial, and agriculture customers manage their energy usage, provide budget protection, and control energy costs.
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